Originally Posted by dustman

How about this for a fact.
Yesterday, when I saw this thread and realized we have also been compromised.... I immediately opened a trouble ticket related to this issue.
It has been over 20 hours with no response to my ticket.

I would think this should be treated as the highest priority over at TMM.
This is very serious and something that ONLY TMM can resolve.
Please have one of your techs respond.