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Old 03-06-2008, 11:47 AM  
sortie
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Join Date: Mar 2007
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Who wants a FREE Open Source tube script?

I think I may make tubecgi a free open source script.

Why?

Because to free me up from support.
So, if I make the script free you cannot get support from me you
will get it from each other.

Is this a good idea?


Explanition:

The people who use my script are competing for my traffic and sells.
Yet, despite that they get 1000s of dollars of programming for $50 , and now can compete with my sites,
a few of these people in their ungratefulness have made me consider never providing anything ever to
other webmasters.

This last person has sent me over the edge.

He just told a big lie in another post that I blew him off when it came to
helping him with my script.


Here is a screen shot of my support email for all customers during this
time frame. Not a single email from "Knockboots" resulted in a fix or change
to the script because none of his problems were with the script.
He basically kept asking me to do his server admin duties and webmaster
duties. I did a lot of it because he was my customer, but there has to
be some limit of this on a $50 script.

Every last one of his emails were answered and every last one of his
problems were solved and none had anything to do with tubecgi.
I recommended he try another script when he asked me to write new code
to "tweak" the script for him. That pissed him off evidently.
The script is the script. It does what I claim it does and not things
that I do not claim it does.

I provided him with unreleated coding solutions and recommendations
even a free .flv player that does not even come with my script;
showed him how to implement it etc...



Look at my email screen shot.
Did he get his "fair share" of support or not?




He offered me a job to code a custom pay per view site and I declined because
He is the most troublesome customer I have ever seen in my life.
No amount of money was worth dealing with him on a daily basis.

I spent hours and hours and hours helping him with totaly unrelated
server issues and just his pure clumsiness as a webmaster and remained
polite the entire time and yet he comes to the board to make this claim
that I didn't help him.


I don't bring customer issues to this board but he chose to and was
unfairly negative so this is just my reply to that.
I only think I have a right to rebut such unfair postings but I don't
bring up customer issues on my own.
I don't complain about my customers. They bought something and they
have a right to complain if they choose but the complaint should
be true and fair or I reserve the right to issue a rebuttal to it.
__________________

Last edited by sortie; 03-06-2008 at 11:49 AM..
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