GoFuckYourself.com - Adult Webmaster Forum - View Single Post - "Uh... Hello, this is Tolanda, how I can help you?" *DWB hangs up phone*

DWB · 03-01-2009, 10:30 PM

EVERY SINGLE TIME I have had someone answer my call who did not speak English properly, usually black, hispanic or outsourced, my call would end in frustration and I would have to keep calling back until I would get someone that "sounded white" or spoke proper English on the phone. They would ALWAYS solve whatever issue I had.

Why is that?

I can't say one way or the other WHY that is, I only know that has been the case with me for a very long time so I recently started taking notes on it. Not a single call to someone who could not speak proper English was a good call. Not one. If they sounded ghetto or spoke with an accent, I was fucked. If they said "Hello, this is Talonda" or "Hello, this is Hernandez," it was an instant fail. So now when I call and get any of that, I just hang up and call again and again and again until I get a Mark, Jim, Chris, Kim or Carol.

What's going on?

Lets face it, you don't end up answering customer service calls because you did well in life. This means all races should be equal here in this bottom end, low paying job. So WTF?

03-01-2009, 10:30 PM
DWB Registered User Industry Role: Join Date: Jul 2003 Location: Encrypted. Access denied. Posts: 31,779	"Uh... Hello, this is Tolanda, how I can help you?" DWB hangs up phone EVERY SINGLE TIME I have had someone answer my call who did not speak English properly, usually black, hispanic or outsourced, my call would end in frustration and I would have to keep calling back until I would get someone that "sounded white" or spoke proper English on the phone. They would ALWAYS solve whatever issue I had. Why is that? I can't say one way or the other WHY that is, I only know that has been the case with me for a very long time so I recently started taking notes on it. Not a single call to someone who could not speak proper English was a good call. Not one. If they sounded ghetto or spoke with an accent, I was fucked. If they said "Hello, this is Talonda" or "Hello, this is Hernandez," it was an instant fail. So now when I call and get any of that, I just hang up and call again and again and again until I get a Mark, Jim, Chris, Kim or Carol. What's going on? Lets face it, you don't end up answering customer service calls because you did well in life. This means all races should be equal here in this bottom end, low paying job. So WTF?