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This is pretty hilarious. They make a mistake over the course of years and pay people money that doesn't really exist before they figure out they fucked up and want their money back. Then they don't even seem to show up on here to clarify anything, yet they still have people defending them.
Isn't their job to handle money and your job to provide the product? If so, why would you forgive them for being unable to handle money properly? If they managed to fuck up for years without noticing they're giving away money that never came in, how do you expect them to handle things better in the future? Anyone who is okay with how they've handled this (trying to force webmasters to pay them back for money they gave out because they're idiots) may as well start tossing money in their paper shredders.
Should anyone have to pay them back for their mistake? No. Should they go out of business because of this? Yes. This is like car companies getting bailouts because they failed to make good cars. Fuck that. If you suck at what you do, you should be put out of business. That's how capitalism works. You trusted a company to handle transactions properly and this was their sole job in your business model. They failed to do so.
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