Quote:
Originally Posted by Barefootsies
What is most important to me is support. PHAT has always answered trouble tickets within the hour, unless overwhelmed with some issue.
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Based on my experience dealing with different hosts every day, no one else can touch
Phatservers for support. As you know, phatservers often answers tickets within just
a few minutes and the answer is normally "ok, that's done", rather than the often stupid
replies we get from other companies. Their bandwidth prices are pretty decent too.
Other hosts may have other advantages. Some may have a little lower price because
they don't have to pay for the expert tech support - you just get someone being paid $8 / hour
to read from a prepared script. Someone else may have slightly better security, at the
expense of making their servers very inconvenient to actually use. But if tech support is
what you value most, once you've been with phatservers I don't think anyone else will
make you happy now that phat has spoiled you.