JadaY - Moniker in my opinion is last registrar to "fuck".
I know only 2 company bosses who really gives a damn about customers.
Monte Cahn -> Moniker
Donny Simonton -> Parked
You don't get reply from Bob Parsons, you'll get from Monte.
He solved few issues for me himself.
Sh!t happens at any registrar, there's only one difference - are they willing to solve it or not.
In past, I've used Namecheap, bed renewal coupon policy but still fine.
At one day, their system started to crash alot. It did logout you during so many operations, or it totally colapsed that it took 5-10 logins and 5-15 minute to register domain. It took them more then month to solve it.
Then I've got adult domain forwarded to adult traffic broker and they've blocked my traffic out of nothing so I must set my NS and redirect traffic by myself. If I won't notice it, I will lose 3000 UIPs/month sold through traffic broker.
Described here:
http://www.webmasterinter.net/2009/0...lt-webmasters/
Anyway, did you ever try to push domain with whoisguard to another account at Namecheap? My Surname use special characters (central europe) and whois never transfer to another account.
Moniker is so far very reliable comparing to other registrars.