Quote:
Originally Posted by Atticus
This is ridiculous. Talk about selective reasoning. Perhaps chargebacks and refund requests dont go through the roof because we're talking about a fucking BUCK! Who the hell is going to take the time and do a chargeback or call customer service for a dollar. They just cancel and move on (to a tube).
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Well, being that trial, full month and 3 month chargebacks all happen about the same rate, it's safe to assume people will cb/refund a trial just as fast as any other membership. And you get a 30-40+ increase in trial conversions with aggressive upgrades.
The numbers are screaming it's not fraud....
However the people without trial upgrades doing 20% trial to converts are getting ripped first, then 80% cancel to go watch tubes. Who is getting frauded?