Quote:
Originally Posted by kristin
Most have it in their TOS .. but as a surfer, they can never be expected to read the TOS for what they are actually signing up for, can they? I mean, a surfer read, that's absurd!
From our TOS on our paysites:
"Three or Seven Days Special Introductory Trial Memberships shall renew at the normal one-month membership rate of Thirty-Nine dollars and Ninety-Five cents. Three or Seven Day Special Introductory Trial Memberships do not grant the member access to the full selection of content or full range of benefits of the Service."
|
Do you even read what you are typing? Are you telling me you read through every terms of service on something you purchase? Puhlease.
To go back to the NetFlix example. When someone signs up for a month trial to NetFlix they get access to every movie available, not 100 trailers or for that matter 10% of their inventory. Why? Because Netflix believes in their company and feels that if you experience their service for a month you will be hooked and stay a long term member. That's what a "trial" should be. A way for a potential customer to try out a service or product at a limited price and see if works for them. Not a chance to trick them in the door and then screw em.