So I ran a test today to see how bad companies like brazzers can be. Lets put aside the tube crap for a minute and just look at billing practices.
Join link:
http://enter.brazzers.com/signup/sig...1&type=default
Notice there is no mention that the trial is any different then the full membership.
Leads you to this page:
https://secure.brazzers.com/signup/g...teway=directnb
Notice there is no mention that the trial is any different then the full membership. There is also no link to any TOS.
Once you join you will find you can not stream or watch any movies. It basically is an expanded tour with no content. I contacted the live customer support and what do I get told?
Bechara: alright sir please contact tech support so they can lead you with the 4 videos
Bechara: because these 4 videos are under the black screen
Bechara: that is on the video page
Bechara: and its called a trial so you have limited access
Trial is a trial period unless otherwise stated not access to limited content. I was unable to actually find what 4 movies that I get for the trial but that is not as important.
charles: i dont want 4 videos i want access to the site as it was not clearly laid out please credit or i will Chargeback
Bechara: if you wish to upgrade your account for a better deal
Bechara: I can do that for you
Bechara: it is mentioned on the site
charles: link to it please
charles: as I am writing an article on shady biling practices
charles: and spent alot of time looking first
Bechara: it is mentioned ont he second page of the sign up
Bechara: you will need to resign up and read it
charles: i have a screen shot of that page
charles: and it is not listed there
charles: it lists the rebill
charles: but nothing about limited access
echara: it is and that is why it offers you the upgrade
charles: are you refusing to issue the credit?
Bechara: Under the therms and conditions of the site, I cannot refund this charge.Your purchase is protected, meaning we can not remove the access you have paid for. Therefore we cannot, remove the charge.
So when a customer finds out he has been scammed they will not even issue a credit. After further debate and me telling them it was for an article and that I would be more then happy to chargeback the transaction a credit was issued. However this was only after the standard you will never be able to join another porn site again cause we will blacklist you.
Is this what the world has come to really. Can we not create a legitimate product with clear explanations of what is inside without having to scam customers. It does not shock me these guys would pull shit like this after the involvement they have with tubes. I know many of you wont care and will still see the advantage in promoting them. However we have to ask with tactics like this is the fast $ today worth the long term damage done to our customers.