I have done business with them and will continue to do so once I get my sites fully together
I think they are very helpful and when I did have a problem it got sorted out ASAP even though she was heading out the door to go on a family outing. Not to mention, I still have their hard drive (that I did not buy) and have had no complains from them to hurry up and return it. As for matching the photos and videos, I did it myself in no time. The content is named (by number) I just looked on the website for the photos, found the matching video name and paired them up. =\ For the price we pay, and the good content, that is something I just cannot see paying for.
FYI: The hard drive will be in the mail soon ;)