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I agree that if the guy is being a douche about it then he's being a douche about it... but if those message logs are accurate you're not really representing your business well IMO.
If you don't agree with the guy or think he's a dick, just refund his money and put him on a no-buy list.
Talking shit to him on here or anywhere it can be recorded will just make you look bad to people who have no idea who you are or have never done business with you before.
Not that I really care either way but I read all 70+ posts in this thread and felt I deserve to post on it.
PS, gratz on the iPhone you sound really excited about it LOL
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