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Matyko, my problem is I paid via ePass VISA versus my on-file VISA, so it's not like I can just ask for a refund. I'm basically stuck now until someone there gets off their ass and processes the orders after already accepting payment.
But yes, once Crystal and Misty left, it really has not been the same level of service beyond Devin. And with him no longer there either, the "service" is just amazingly slow.
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