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10 working days or not, that should be a standard message you get with wire transfers and it tells you the estimate time when money will be in your bank, not when they leave Epass ( are actually sent ). So 2-3 more days are added AFTER the leave Epass.
Don't worry 10 working days will pass and money will not be in your bank because they only sent out a handful of wires since this whole thing started ( to very well known people aka the BROs )
I'm in the same boat as you and probably many others with a massive amount trapped in there and a wire hanging since this started
Phone support or not, wires are not going out at the moment
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