GoFuckYourself.com - Adult Webmaster Forum - View Single Post

Sharky · 10-29-2010, 06:09 PM

I was talking on the iphone4 earlier today and dropped it. The back glass shattered BIG TIME! It just so happens I took the case off it today to stick in the charger.

I decided to head into the Apple store to see what they suggested. At first the offered to replace the back glass for $29 or replace the phone (32gb model) for $199. I countered and then he offered to replace the phone for $99. I thought about it, but deferred to the $29 replacement option. 5 minutes later the guy returns and tells me that I will not be charged after he talked to "the guys in back"

Needless to say I am EXTREMELY happy with Apples service. It's the first time I have had a problem with any of Apples products and they really stepped up to the plate!

10-29-2010, 06:09 PM
Sharky Confirmed User Industry Role: Join Date: Mar 2002 Location: Tampa, FL Posts: 4,938	iPhone 4 Back glass shattered! I was talking on the iphone4 earlier today and dropped it. The back glass shattered BIG TIME! It just so happens I took the case off it today to stick in the charger. I decided to head into the Apple store to see what they suggested. At first the offered to replace the back glass for $29 or replace the phone (32gb model) for $199. I countered and then he offered to replace the phone for $99. I thought about it, but deferred to the $29 replacement option. 5 minutes later the guy returns and tells me that I will not be charged after he talked to "the guys in back" Needless to say I am EXTREMELY happy with Apples service. It's the first time I have had a problem with any of Apples products and they really stepped up to the plate! __________________ Sharky