Quote:
Originally Posted by dantes
they are raising your rate plus adding a %5 holdback
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That's not what Zombaio's T&C update states. Do you read this differently or do you have other info I am missing?
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Dear Client,
Due to pressure from MasterCard we are enforced a rolling reserve program on our merchant accounts with 5% for 180 days. This is by a PM, dated 2010-12-17. The reason for this is that the size of the account is massive due to the forecast we have shown. The development for Zombaio went a lot better than planned.
Zombaio has the last 3 years been able to offer the adult market reserve free accounts, but that time is unfortunately over now. What we however are discussing is a reserve roof limit, which makes the 5% go down over time to in our hope 0.5% ? 1%.
The reserve we are implementing is 5% for 180 days effective 2011-01-01 for all clients accepting MasterCards. For clients *only* accepting Visa, there will still be 0% reserve. For clients with a current 10% reserve, this reserve will remain.
If you rather want a fixed reserve, instead of the rolling, please submit a ticket in the ZOA.
We are looking forward to year 2011, with 24/7 support, new payroll programs, EFT payouts, ACH payouts end EU direct debits. This will help you earn more money on incoming transactions, and save a lot more on outgoing payouts or payroll.
My very best regards,
T. Anderson
VP Zombaio Payment Services