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Sly · 01-26-2011, 07:02 PM

I'm looking for a server-side open source software that can manage multiple e-mail addresses in a help desk style fashion. All of your basic functions... tickets, multiple users, some sort of separation between e-mail addresses. For example, there might be a "sales" section and also a "billing" section.

I've used Cerberus in the past, and that would work fine for this, but they don't seem to have a free version anymore.

Suggestions?

01-26-2011, 07:02 PM
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,334	Open source "Help Desk" software? I'm looking for a server-side open source software that can manage multiple e-mail addresses in a help desk style fashion. All of your basic functions... tickets, multiple users, some sort of separation between e-mail addresses. For example, there might be a "sales" section and also a "billing" section. I've used Cerberus in the past, and that would work fine for this, but they don't seem to have a free version anymore. Suggestions? __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available Great for TSS, Nifty Stats, remote work, virtual assistants, etc. Click here for more details.