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IntenseDebate and Disqus were nothing but problems when I tried using them. Often they were very slow, and would not always sync up in any way you'd call "timely." Maybe once it got going for a week or longer it'd smooth out but it got to the point I just had to remove them.
I did want to improve commenting and ended up being able to do this better by adding a Facebook Comments plugin. This encouraged a lot more comments than we had with WP alone.
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