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Pseudonymous · 03-24-2011, 01:29 AM

Hey guys, I have been launched for 30 days now and have been closely watching my program and have noticed that all logins are still working for expired users so I contacted support and they have done little about it but have said they are going to work on it, after that, the 4 reps i've spoken to haven't been able to find any issue. They haven't been contacted by anyone else about this issue which is surprising because I contacted another program owner venting about the issue and told him to check his expired accounts and he is claiming that some of his yesterdays expired member logins still work and some don't, so it's not just me. so if you guys could look into your expired subscriptions and see you might also be having the issue, could you please make it aware in this thread. Im not sure how long this has been happening for, it also might be intermittent so check all in the past few days and then if you find logins that still work, continue to go through as many as you can, I have a feeling you might find more.

To be honest, comments like this ""Our usermanagement feature is very basic and if a client is wanting soemthing more robust and possibly sure proof it is recommeneded that they create their own internal UM system."" - Larry D... do not make me very confident in ccbills system.

Sounds to me like another way of saying 'If you want a system without major flaws, create your own' - As if I should expect these kind of errors with the writing and removal of users to the password file.

paulk has confirmed he will be looking into the issue in the morning.

03-24-2011, 01:29 AM
Pseudonymous Photographer/Owner Industry Role: Join Date: Apr 2006 Location: Vancouver, Canada Posts: 2,661	CCBill Clients - Check your expired account logins Hey guys, I have been launched for 30 days now and have been closely watching my program and have noticed that all logins are still working for expired users so I contacted support and they have done little about it but have said they are going to work on it, after that, the 4 reps i've spoken to haven't been able to find any issue. They haven't been contacted by anyone else about this issue which is surprising because I contacted another program owner venting about the issue and told him to check his expired accounts and he is claiming that some of his yesterdays expired member logins still work and some don't, so it's not just me. so if you guys could look into your expired subscriptions and see you might also be having the issue, could you please make it aware in this thread. Im not sure how long this has been happening for, it also might be intermittent so check all in the past few days and then if you find logins that still work, continue to go through as many as you can, I have a feeling you might find more. To be honest, comments like this ""Our usermanagement feature is very basic and if a client is wanting soemthing more robust and possibly sure proof it is recommeneded that they create their own internal UM system."" - Larry D... do not make me very confident in ccbills system. Sounds to me like another way of saying 'If you want a system without major flaws, create your own' - As if I should expect these kind of errors with the writing and removal of users to the password file. paulk has confirmed he will be looking into the issue in the morning. __________________ Previous owner of SoloRevenue Previous product manager @ Modelcentro.com/MCProfits.com, IsMyGirl.com, SMRevenue.com Last edited by Pseudonymous; 03-24-2011 at 01:32 AM..