Quote:
Originally Posted by Pseudonymous
I don't think it's a 5-6 day thing, I have manual added logins that have been working for a long time after expiry. That's why I was worried subscriptions would do the same thing, that's why I knew right away. I couldn't show ccbill the manual adds still working because there is no report to show expired manual adds. So I waited until first subscription ended and took it to support.
And regardless of it's been discussed before, I would have made the thread anyway because I don't see CCBill telling anybody, so I am sure it needs to continue being brought to peoples attention.
|
What I meant is that the problem isn't new, and isn't just yours. They've had this issue for YEARS. That said, one could argue that it's really the Webmaster's responsibility to oversee the integrity and accuracy of data on our servers. That's reasonable, but it's also reasonable for CCBill to say that -- under certain and unknown conditions -- it might be necessary.
You can track what their script tried to do by looking into the ccbill transaction and error log. Both are tucked in the cgi-bin folder with the CCBill user management script. Simply fetching and reading this file offline won't interfere with anything.
You mention manual adds, and using Strongbox. I take it the manual adds are in the CCBill admin, and not being made in Strongbox. Obviously, CCBill has no knowledge of users you add or remove via the Strongbox control panel.
Long ago I set up a couple of Word macros that strips off all but the username in the htpasswd file, and sorts it. It's a macro you can record, and isn't complicated. You can then download a member list from CCBill. Include only usernames. Now do a document compare between the two. You'll instantly see any usernames that shouldn't be there.
If you have more than one biller you'll need to combine the active username lists from all of them. Last time this came up Ray of Strongbox indicated he created a script within Strongbox to do all this. I don't know if it's something that costs extra, or what, but you may want to ask him about it.