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I have had that happen to me in the past as well.
Now if someone contacts them for a refund I have CCBill tell them to contact me and I will take care of it.
That way I can investigate it.
Had one the other day where the guy mailed us asking for a refund and happened to mention that he is a Member of the IBBB Thats Internet Better Business Bureau.
He had logged in about 3 times in 2 days and I told him no refund no void. And that if he decided to go to his IBBB to make sure that they knew it was a Shemale site that he had purchased the membership for, and logged in multiple times etc..
He may CB he may not.
I wish CCBill would let us fight the CB's and " Friendly Fraud " as coined by visa when the card holder does this.
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