Quote:
Originally Posted by robwod
Same here. And it's something I find irritating. If I understand correctly, Paxum accounts themselves are Canadian held checking accounts. If this is the case, then it makes very little sense to me why Canadians are unable to withdraw to a Canadian bank account.
Even more baffling is that some of us have USD accounts and STILL cannot withdraw to our USD accounts -- the Paxum status message states only those accounts held by US citizens can be verified.
I'd love to know why, as a Canadian, I am unable to withdraw to Canadian bank account FROM a Canadian held Paxum checking account, or even to my US account.
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I presume you're talking about EFT and not some of our other withdrawal options; Wire and Check, since both Wire and Check withdrawals are already available in Canadian currency if desired.
Canadian EFT would work only in Canadian dollars and not in USD. In order to use Canadian EFT, our clients would need to transfer the funds from their Paxum USD checking account to their Paxum CAD checking account, and then initiate the withdrawal from there.
Based on usage statistics of our internal checking accounts (multiple currency options) the demand is not strong enough to justify the setup and implementation of this service for Canadian Dollar accounts. If demand increases for this service however, then we will be happy to consider adding this option.
With regards to your query about using EFT if you have a USD bank account; the EFT system that we use MUST deliver the funds to a US bank account that has a US mailing address attached to it. It is a limitation of the system and there is no workaround. If you have a USA mailing address associated with your USD bank account, then please add that mailing address to your Paxum account and verify it. Once verified you will be able to use our EFT services.