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JoseSanchez,
It's up to you if you want me to look into this more. I can suggest alternatives once I know more about your account.
If it's true you do not have ANY documents that have your address on them we would need some form of notarized document stating your address - as should all of our competitors when it comes to account verification.
Our polices are put into place to protect all of our users.
Regards,
Chris
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