have you tried calling them? that seems quite long to be honest
From their site:
Sales:
email:
[email protected]
phone: 1-877-888-3800
Support:
email:
[email protected]
phone: 1-877-888-3800
Abuse:
email:
[email protected]
phone: 1-877-888-3800
Noc:
[email protected]
Billing:
[email protected]
Our experienced technical staff is available around-the-clock to answer any specific questions that may arise.
__________________
ICQ: 267-443-722 / leon [at] adulteuhost [dotcom]
Nominated for an XBIZ Award as "Webhost of the Year" in 2007, 2012, 2013 and 2014
