Quote:
Originally Posted by rastan
They *DO* get round to things eventually, but I'll confess that I've been very, very dissatisfied with the customer service. The reason I moved from Script5 was poor service and Tanker assured me at great length that it was their #1 priority. Well, I beg to differ.
good luck Peedy!
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Yeah I was thinking about moving the other way from CCBTools to Script5 until grisey told me that the dev of script5 just abandoned ship. Slightly encouraging that you say they *DO* get around to support eventually.
Quote:
Originally Posted by bDok
What happened to Tanker?
Is there program still active?
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No idea. I haven't had to talk to him in quite a while. Based on the past week trying to contact him it would seem like he's a ghost.
Quote:
Originally Posted by KlenTelaris
The file /home/pdcash/public_html/tools/include/config.php is corrupted. Ensure that you use binary mode when transferring files with FTP and disable the 'TAR smart cr/lf feature' if using WinZIP
Why dont you simply do what is says to do :=)
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Yeah if it were that easy then I would have done that.
Quote:
Originally Posted by TMM_John
There's this company who does take support & service very seriously. So seriously in fact that they have a fully staffed office of non-outsourced developers and support techs that you can even call should you need to. I've heard that they're pretty well used within the industry too. If you'd like to give it a try I know a guy who knows a guy, see sig!
In all seriousness, if you're having issues, we'd love to help you out. If your'e not quite ready to handle all of your own payments, etc. you can even use NATS to power your stats, campaigns, ad tools, etc. while allowing CCBill to continue to handle your payouts. Get in touch if you'd like to discuss anything or have any questions.
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John, very interesting post. One reason I ruled NATS out right away was because I am a very small program at this point and did not want the overhead of handling my own payouts. I'd be interested in speaking further to learn more about what your solution can offer.