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BFT3K · 04-24-2012, 01:30 PM

A more PROFESSIONAL way that Verotel might have handled this, could have been something along the lines of....

Due to changes with our VISA and MasterCard registration fees, we are giving our smaller clients a 30 day notice to increase their Verotel transactions. We will be reviewing your sales, and clients who do not achieve at least $xxx p/month in gross Verotel income, will unfortunately be terminated in 60 days.

or

Due to changes with our VISA and MasterCard registration fees, we must now charge $xxx annually, for use of our services, etc.

The idea that there was NO notice, NO warning, and NO alternative options, is solidly short-sighted, and totally unprofessional on Verotel's part.

They could have turned this negative into a positive by forcing web masters to route more sales through Verotel in order to maintain their accounts, but instead, they just decided to throw the baby out with the bathwater.

They've shown a lack of vision, a lack of business etiquette, and most importantly, a lack of loyalty. So I say again, bye bye Verotel.

04-24-2012, 01:30 PM
BFT3K Too lazy to set a custom title Industry Role: Join Date: Dec 2005 Location: Narnia Posts: 10,764	A more PROFESSIONAL way that Verotel might have handled this, could have been something along the lines of.... Due to changes with our VISA and MasterCard registration fees, we are giving our smaller clients a 30 day notice to increase their Verotel transactions. We will be reviewing your sales, and clients who do not achieve at least $xxx p/month in gross Verotel income, will unfortunately be terminated in 60 days. or Due to changes with our VISA and MasterCard registration fees, we must now charge $xxx annually, for use of our services, etc. The idea that there was NO notice, NO warning, and NO alternative options, is solidly short-sighted, and totally unprofessional on Verotel's part. They could have turned this negative into a positive by forcing web masters to route more sales through Verotel in order to maintain their accounts, but instead, they just decided to throw the baby out with the bathwater. They've shown a lack of vision, a lack of business etiquette, and most importantly, a lack of loyalty. So I say again, bye bye Verotel. Last edited by BFT3K; 04-24-2012 at 01:31 PM..