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Old 05-19-2012, 02:20 AM  
Jet Set Cat
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Join Date: Nov 2011
Posts: 249
CCBill through GFY.

I seriously feel you should use this forum for submission of new sub accounts, if for nothing else to give you an idea of the frustration and aggravation one has to go through lately to get them approved. I’m sure you’re aware they are a very essential part of most businesses with you and I don’t think someone is asking much by expecting them to be approved in a timely manor.

I submitted two sub accounts on the same day, one of them was approved on the 16th and the other is still pending. I tried calling client support a few times about this only to be told basically the same thing in slightly different terms. I’m beginning to wonder if they read from a script or if they actually have the ability to apply common sense to a situation because their attitude lately is, to bad, you’ll just have to wait till we get around to it.
If it was their account and their business would they have that same attitude?


I also tried calling policy review directly but no answer.

Last edited by Jet Set Cat; 05-19-2012 at 02:25 AM..
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