Quote:
Originally Posted by CCBILL_James
MrDiez,
As an affiliate of CCBill sponsors, the chargebacks and refunds are affected by the sponsor accounts and how they manage their sites/products. If you are seeing an increase in refunds or chargebacks, please refer to the sponsors included in those numbers.
Our support team can help you identify which sponsors might be seeing spikes, and with you as their affiliate ? you can reach out to them to work on the issue.
As previously mentioned, all refunds processed by CCBill are escalated and authorized by senior personnel to ensure refunds are issued with cause.
We'll reach out to you shortly to make sure you've identified the affected sponsors so we can work towards reducing the refunds and check returns.
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it doesn't make any sense
those are unrelated sponsors, i promote a bunch of them and all those refunds are from different sponsors. they aren't doing this on purpose...
i have much less refunds with nats sponsors. e.g. i have only 1 sposnors running its own back-end with constant refunds, others are very low. even with CCbill i almost don't have any refunds, but this and previous month