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Old 09-07-2012, 11:18 AM  
FShoppe
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Join Date: Sep 2012
Posts: 145
Quote:
That file did not appear in your system out of the blue. You have an uploader. Check him to see if he has any business uploading that file. Check what his other uploads are, where his traffic is coming from etc. Ask a few questions. If he can prove he creates tutorials for a living and sells them legitimately through your service, it's all fine, false alarm. If his other uploads are photoshop and brazzers' latest update, and his traffic is coming from pornbb or warezbb, ban him. Isnt that simple? You do not need to check every single uploaded file. But you need to check who your partners are - better proactively, but at least after you received an infringement report, be it even from a third party and not from a copyright holder directly. Investigate your uploaders first and foremost, not the individual files.
These files were uploaded anonymously in November 2011 and have never been downloaded. The only information we have regarding the uploader's identity is that of their MerchantID which is unique.

We already have a policy of, if you share/sell copyright material, your account will be terminated and files deleted.

We do not guarantee storage of 9 months so actually we can delete these even if they don't break copyright since they have never been downloaded.

Many files are uploaded and if they don't seem suspicious, we just leave them. If you sent us an E-Mail and said X Y and Z are copyright without any further details, why should we waist our time investigating. If the complainant cannot be bothered to make a proper request, why should we bother to investigate. Otherwise, we could end up having bots that file take down requests for legit files and it would consume our valuable time.

How is asking for a little more information unreasonable?

In any case, those files have now been removed for long inactivity.
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