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I do agree it's best to look at trends and the bigger picture but it can be difficult when you are juggling third party processers. Merchant accounts bring their own issues for a small company like mine....which is why, in the end, I've decided to stick with third party processers and try to understand, the best I can, how they do business and how I can help them help me, so to speak. It's also vital to know the differances between a CCBill and a NETBilling for example, as differant processers have differant relationships with differant banks, etc.
I also think 'good' transactions getted blocked/denied sometimes because of an account's overall 'average' activity. Suppose you do 10 sales daily then one Wednesday WHAM you do 70 sales because you just found a new traffic source, or are testing one, etc. I'm assuming, under a scenario like that, some good transaction may be flagged as fraud just based on sheer sudden volume to an account that ordinarily doesn't see those kinds of numbers.
Anyway, again, blaming CCBill or any other third party processer for these things is pointless. Better to educate ourselves and try to work WITH the company rather than against it. The lessons I've learned. LOL
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