Quote:
Originally Posted by sam_mrskincash
I'm not talking about getting a busy signal straight off. The hotel answers, asks what you need. You say reservations and then they forward you to a busy line. Hang up and repeat a hundred times if you really want to try to get a room. Comcast in Chicago handles many more calls constantly than TMP handles during that one period, but they are able to put me in a queue where I wait. I'm willing to wait an hour if that's the demand, but the clown show of talking to the same receptionist every minute only to be transferred to a busy line is a joke.
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Then you were not calling the number that was given out. The number you were told to call was an 800 number that is automated and told you to press 1 to call about existing reservations and press 2 to make a new reservation.
And pretty sure Comcast needs a much larger system than a small hotel like TMP