Quote:
Originally Posted by enzob
Yes, I am in touch with Strongbox. They have been unable to provide any meaningful assistance. Frankly, I am surprised to hear anyone describe them as "helpful and easy to work with." While that was the case some years ago, it is no longer my experience-- I find their customer service is quite spotty, downright awful at times. I am willing to put up with that, however, because the Strongbox system is so good.
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I don't have a problem getting ahold of them, but that could be because I hardly ever have any issues.
Just for shits and giggles, I installed the Password Sentry trial on my server a few months ago. It seems like a great piece of software, but my bandwidth use went up immediately after switching. Considerably. The only thing I can figure is that PS lets in more unauthorized users than Strongbox. PS has a better interface, though. To be honest, there are pros and cons of both that I really like, wish someone would merge the two.