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NETbilling · 04-22-2014, 10:08 PM

NETbilling Status

As many are already aware, there have been ongoing network routing issues today between Savvis (our host and network provider) and several of the major internet backbone providers. As a result, many websites and systems, including ours, have been unreachable to a large number of users throughout the day all over the internet. Savvis has indicated that they are performing network-wide maintenance activities to resolve the connectivity and latency issues, which unfortunately, is now directly impacting all NETbilling customers.

We will continue to work with the Savvis team, who are working under a master ticket, and we will bring our systems back up as soon as service is available to us and will notify you as well.

The latest update we have received is that Savvis expects all services to be back to normal by 2am PST.

You can monitor the networks here if you are interested.

If you have any questions, please email: [email protected].

04-22-2014, 10:08 PM
NETbilling Confirmed User Industry Role: Join Date: Jan 2002 Location: Huntington Beach, CA Posts: 8,582	NETbilling Status As many are already aware, there have been ongoing network routing issues today between Savvis (our host and network provider) and several of the major internet backbone providers. As a result, many websites and systems, including ours, have been unreachable to a large number of users throughout the day all over the internet. Savvis has indicated that they are performing network-wide maintenance activities to resolve the connectivity and latency issues, which unfortunately, is now directly impacting all NETbilling customers. We will continue to work with the Savvis team, who are working under a master ticket, and we will bring our systems back up as soon as service is available to us and will notify you as well. The latest update we have received is that Savvis expects all services to be back to normal by 2am PST. You can monitor the networks here if you are interested. If you have any questions, please email: [email protected]. __________________ Mitch Farber CEO - NETbilling, Inc. Email / Phone: 888-357-8166 / 661-252-2456 Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!