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NETbilling · 04-23-2014, 10:09 AM

Hi all,

Email notification was sent out within the first hour. And again within 10 minutes if us coming back up at 4 this morning.
We are also updating our Call fire system for phone notifications so please be sure to email [email protected] any updated cell phone numbers that you want calls sent to if there is trouble.

This was the first time in 16 years that this type of issue occurred with Savvis. Their track record and ours are exceptional.

Thank you all for your business.

Rebills are all getting caught up now as well.

Mitch

04-23-2014, 10:09 AM
NETbilling Confirmed User Industry Role: Join Date: Jan 2002 Location: Huntington Beach, CA Posts: 8,580	Hi all, Email notification was sent out within the first hour. And again within 10 minutes if us coming back up at 4 this morning. We are also updating our Call fire system for phone notifications so please be sure to email [email protected] any updated cell phone numbers that you want calls sent to if there is trouble. This was the first time in 16 years that this type of issue occurred with Savvis. Their track record and ours are exceptional. Thank you all for your business. Rebills are all getting caught up now as well. Mitch __________________ Mitch Farber CEO - NETbilling, Inc. Email / Phone: 888-357-8166 / 661-252-2456 Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!