Let me see if I can help. See responses within text below.
--R
Quote:
Originally posted by charly
We got ePassporte and until I get my card to withdraw my money the link to them is inactive. No big loss though.
They have some very fundamental problems.
They waited for me to ask when I was going to get my Electron card, to withdraw MY money. You have to actually ask them, they do not include it in the package.
>>> The Electron Visa Card is separate for the Virtual Visa and has an additional cost. ePassporte does not force you to get an Electron Visa unless you need it. So yes... you must request the physical card.
Hmmm.... Force everyone to get an Electron card??? Maybe you've got something there. 
When signing up you have to tell them within 7 days the US DOLLAR amount they charged your account. This is useless if you are not in the US or do not have online access to your credit card account.
>>> This verification system works very well in the U.S., but we have found that it indeed presents a problem for many non-U.S. customers. We are in the process of implementing a new verification tool that would be much easier for those of you not in the U.S..
They charge $5 for every $50 or part of $50 you deposit with them. So with the merchant being charged 8% plus, a very nice minimum 18% and little chance of fraud.
No email to verify the money was paid. The reason I was given was "Confidential" info. Like that the guy just spent $200 with me?
>>> I actually don't understand what it is you're aksing for here. I don't see any reason why an email verification system can't be put in place to address your concern. Please be specific about what you're looking for and let me see what I can do.
Pity the industry badly needs a replacement for Paypal, they will have to shape up before they are that option.
>>> We are always open to your ideas about how to improve the functionality of ePassporte. Post here or drop me a line at rand.pate @ epassporte.com and I'll be happy to tell you how we might already have a solution for you or present your ideas to the ePassporte team.
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