Quote:
Originally Posted by dehash
They have to provide you with room in another hotel then. Don't talk to manager, call customer service. I mean overselling hotel is normal business for hotels, but they have to provide transportation and room in another hotel at their expense.
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You'd think so. The issue wasn't overbooking (the suite is available), it was crossed wires with reservations. They somehow have to make the booking at the hotel or some bullshit, and they transmitted it as two separate bookings instead of one. I spent the night in a room instead of a suite already, so it's already fucked up ... plus the spoiled food, etc. Dickbags.
Quote:
Originally Posted by LAJ
Wow that is fucked up man. They owe you big time especially since you have the proof.
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I'll definitely be bringing it up with Wyndham Rewards. I already cashed out all my points last night ... and I had a ton.
Quote:
Originally Posted by InfoGuy
What time did you check-in?
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8:30pm