Quote:
Originally posted by charly
We got ePassporte and until I get my card to withdraw my money the link to them is inactive. No big loss though.
They have some very fundemental problems.
They waited for me to ask when I was going to get my Electron card, to withdraw MY money. You have to actually ask them, they do not include it in the package.
When signing up you have to tell them within 7 days the US DOLLAR amount they charged your account. This is useless if you are not in the US or do not have online access to your credit card account.
They charge $5 for every $50 or part of $50 you deposit with them. So with the merchant being charged 8% plus, a very nice minimum 18% and little chance of fraud.
No email to verify the money was paid. The reason I was given was "Confidential" info. Like that the guy just spent $200 with me?
Pity the industry badly needs a replacement for Paypal, they will have to shape up before they are that option.
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charly, we did not wait on
you to ask for your Electron card, there is a link in the admin to request it. Since there is a fee attached to the card, we do not simply
assume that people want one -- some people are perfectly happy to use their Virtual Visa number that comes with the account, or their eP account itself to move their money around and don't see the need for the Electron card.
7 days is plenty of time to call your bank and get the information for verifying your account, that's a full week and even banks in S America can give you information in that amount of time...
No email to verify the money was paid? There is a very simple script that you can use to handle the verifications automatically or you can use the manual verification process if you are a smaller merchant, I don't say this as an eP person, I say it coming from the fact that Spotbrokers has been using eP from day 1, and we were guinea pigs for alot of different things in the system, so we've seen the progress.
If 8% doesn't suit you, then my suggestion is to either get a merchant account and deal with it or sign up for third party EU processing and pay 12-15% per transaction.
I don't dislike you charly, but what I do see many times is that you spend more time on your personal grievances -- which may or may not be shared by others -- than you do working productively on a problem. I understand if you have tons of free time on your hands, and if so, then my bad for even mentioning it.
There was a mixup on your account, I'll be the first to bring it up before you do -- but I also told you when you finally came to me with the situation that had you come to me in the first place we wouldn't have been sitting around with me having to figure out what happened and what to do about it -- I'd already have known what was going on and wouldn't be asking others for their knowledge of the matter...