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You need first to empty your pc cookie and cache if you was logged in on the same computer where was your model account created then you don't get your money ! And if everything was made right Punker should solve this situation for you ! It happened same to me but the situation was a bit different because I didn't knew about the model and I saw her on my subaccounts as an referred affiliate , I emailed to Punker Barbie and I got my money next day !
Good Luck there !
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