Paxum are handling payments for file lockers, lots of them, through VIP-KEYS.COM.
This has been raised with Paxum 17 days ago, however nothing has been done.
As it stands the only two contacts we have at Paxum are both sales reps - which is a conflicting role with risk management. We have never been made aware of a risk management team within Paxum so our assumption is they don't have one.
Paxum enforce very strict Know Your Customer rules, however have no idea what many of their customers are doing - because they don't do risk management, or if they do they don't seem to be effective.
It took almost two years to receive confirmation one Paxum account had been shut down, we received an email last week advising us that this was the case, however the fact is that confirmed shut down account can still receive funds.
Paxum made a promise two years ago not to handle file lockers, yet that was an empty promise, a PR stunt at the time the Stop File Lockers project had just started to get going.