Quote:
Originally Posted by Sly
Eventually was able to get yesterday's ticket escalated?
That sounds absolutely awful. Why settle for such poor service on such an important issue? Are these not business websites?
|
My feeling is that this guy has no power to do anything else, yeah it's not ideal, I'm losing sales
Never did imagine that the ticket would sit there for over 24 hours with no response. Yesterday I thought I'd cleaned most of it up, but seems there's something not so obvious in there.