Quote:
Originally Posted by Struggle4Bucks
The processor should pay for the fee. They processed the payment that was chargebacked. Their security system failed...
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No that's not necessarily true. How do you know that the customer just wasn't happy with the service, and couldn't reach the merchant for a credit or refund?
Or, how do you know that the card holder didn't realize or report his card or card data stolen for days or even weeks?
Or, how do you know it just wasn't first-time "friendly fraud"? (A guy who made a purchase, had buyers remorse, then lied about his cards use?
None of these events or conditions can be detected by software.
Quote:
Originally Posted by Struggle4Bucks
They charge us up to 15% for processing because we are considered high risk. I would actually be pleased to pay for all chargeback fees... the moment they drop their fees to 2%.
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There's no reason for any processors to lower their rates. They are in demand and everyone needs them. Who wants to process for new, inexperienced webmaster without a good sales history in the adult arena for only 2%? No one. "High Risk" isn't high risk just because its adult...