Quote:
Originally Posted by KlenTelaris
Why would you contact him anyway?
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I don't necessarily want to contact him. I've asked Chris, Ruth, and the message center who is in charge. I only wanted to talk to someone further up the chain. I don't expect the owner to drop everything and talk to me. But, you'd think there would be someone else in the chain of command. I've asked and they don't even respond. That's the odd thing to me.
You'd think somewhere there would be an office. Someone is in charge of that office. If you go to McDonald's and ask to speak to the person in charge... You don't expect to talk to the CEO. You expect to talk to whoever is in charge at that moment. You'd expect someone to present themselves as the person in charge. That has not happened here.
I suppose there may be no one in charge. But, that seems so very unlikely. This is a company that has customers all over the world. You'd think that would require quite a few people. Just from a customer service standpoint.