Quote:
Originally Posted by faxxaff
If they don't mention download on their tour or product description it should be clear that members can't expect that. But for some reasons even review sites get that wrong.
|
While you are technically right, reality is just another. Since the beginning, all websites with a very few exceptions have offered downloadable content. Not necessarily zip files, but you could still save content. This is what people have grown used to and expect.
So to avoid pissing of customers, it's any site's job to tell surfer what product he is buying. This goes for any business, and specially if you offer a much limited experience compared to what have become the norm.
With all the piracy today and tubes giving everything away for free, we will probably see more sites limiting their members to streaming, and making it a hell for them to keep any pictures.
Until this is common practice, IMO it is still the minority who should make clear what they offer, and especially what they don't.
Treat your costumers as it was yourself.