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You really should talk to CCBil about it.
What I can say though is that even if you have a lot of transactions, your own view offers too small of a sample, and perhaps the date range you are looking at too might be too small to warrant raising any red flags or looking around for other processors.
If you really feel that CCBill has a high deny rate, one suggestion might be to just add a second processor to your site, such as Netbilling, Epoch or Segpay. Simply make it an alternative option for your customers and see what happens.
You could also reach out to your customers and see what they have to say. If their cards are good in other online locations but still getting denied by CCBill, this might be an issue to bring up with them.
Of course, the purchases may just be denied by the issuing bank and if so, there's not much you can do.
Good luck!
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