Originally Posted by Sly

I bought a 60 inch Sony TV about 10 years ago. It was one of the first on the market of that size, that style. Three years later it started having problems. I don't remember the exact details, but basically there was a giant blue blob on the screen and over time it grew. This happened to be a common problem with that line of TVs. They knew about it and released it anyway.

A Facebook group was formed by someone and people started getting replacement TVs or rebates. My TV was pretty much garbage at this point. You could not watch it. This was three years in, keep in mind.

I contact them. I explain the problem. A representative contact me and says he will get back to me with more details of what they can do. A couple days later I get a phone call, and he says that I can buy a refurbished TV with a $200 discount. That was my offer.

I replied that my TV was only three years old. I had no intention of spending more money on another TV at this point. They owed me a replacement. Send me the refurbished TV and I'm happy, does not need to be new.

Guy says no. My only option is to purchase a refurbished TV with the discount.

I told him that I would never buy a Sony product again. And I haven't. And I won't.

My Panasonic TV I bought that same year as the Sony TV. Works just as good today as it did 10 years ago.