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If this were a studio MFC was making a profit from, it wouldn't be upsetting it.
If it was a studio they can live without, they may take a hardline on some unknown to them, for no reason sending a low 500kb ID pic. Which no one here has seen so is unable to make a definitive judgement on.
If it was one 500kb scan among lots of 12mb scans from the studio, this one might raise a red flag.
We don't know until we see the image, as the studio hasn't had a reply. I suggest it takes it's girls to a new site that accepts them. AND never sends a low res file, as they have to have very good and fast connections to run a studio.
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