I have a lot of communication problems with them too. These guys simply ignore you to the max, often not responding to emails. Very, very, VERY frustrating. They keep telling they are fixing everything, but I always have to beg for my payment, it takes lots of time before they finally send you a check. You feel releaved for a few weeks, and then it starts all over again. It's incredibly frustrating. This is one of the major companies in the porn industry, how can they have such a terrible affiliate support? It's unbelievable.
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