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Brad Mitchell · 07-18-2016, 06:09 AM

Hi Baycouples,

I am truly sorry for your experience. We work very hard to keep our clients happy. To lose one during the sales process due to lack of response, well, that's downright embarrassing. I apologize for how this was handled as this is not a good representation of how we value and take care of clientele. I wish you the best of luck with your future endeavors as it seems you have found another solution, already. If there is ever an opportunity to make this up to you, I would certainly like the opportunity to do so.

Sincerely,

Brad Mitchell

07-18-2016, 06:09 AM
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,780	Hi Baycouples, I am truly sorry for your experience. We work very hard to keep our clients happy. To lose one during the sales process due to lack of response, well, that's downright embarrassing. I apologize for how this was handled as this is not a good representation of how we value and take care of clientele. I wish you the best of luck with your future endeavors as it seems you have found another solution, already. If there is ever an opportunity to make this up to you, I would certainly like the opportunity to do so. Sincerely, Brad Mitchell __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999