Originally Posted by Nick_awt

@blonda80 - Sorry to hear about your Paxum troubles. Same here. First card turned up fine. Second card lost. Third card delayed. And unfortunately Ruth is pretty rubbish at getting back to people it seems. Support ticket answers robotic.

@KlenTelaris - It might not be Paxum's fault, but it is their responsibility to get you your Paxum card. You pay a $44.95 annual fee. For them to charge you for a card that YOU did NOT lose is unacceptable and seriously bad practice.