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Obviously, they did not provide ANY information.
And they close the email by stating "If you have any questions, please do not hesitate to contact your account manager"... (!)
Hello? Can you explain the reason to suspend Paxum?
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"There he goes. One of God's own prototypes. A high-powered mutant of some kind never even considered for mass production. Too weird to live, and too rare to die." -Hunter S. Thompson
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