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any failing company that leads with "how can we make you happy" is openly admitting to having no clue what the market needs, what the market wants and certainly has no intention whatsoever of being innovative and ahead of the competition. it's basically you, reading your own eulogy as a company.
your goal should be ahead of the curve and leading, not openly bragging about being behind with no hope of ever leading and then relying on others to tell you where you've fallen short, just so you can hope to get back to mediocre.
there are many many many people who have made more money online in this biz by people sitting alone, quietly behind a keyword in a dimly lit room working 18hr days for a couple years than you guys have made since day 1.
you guys have nothing to offer anyone... .that 100 other programs can't offer. your brand faded with the death of magazines.
online, you are officially a non-entity.... because you couldn't see the obvious pending demise of your business.
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